Terms & Conditions
Refund & Exchange Policy
Effective Date: 01-01-2025
At Fashion Savvy Beauty Bar, we strive to ensure customer satisfaction with every purchase. Please review our Refund & Exchange Policy carefully before making a return or exchange request.
Eligibility for Exchanges & Store Credit
- We accept unused and unworn items for exchange or store credit within 3 days of delivery.
- A receipt must be presented at the time of exchange.
- Items must be returned with original tags attached and in their original condition.
- Clearance items, gift cards, final sale items, and discounted items are non-returnable and cannot be exchanged.
To initiate an exchange, please contact:
📩 Email: info@shopfashionsavvy.com
📍 Subject Line: "Return/Exchange Request – [Order Number]"
Returns Due to Incorrect or Damaged Items
If we mistakenly ship the wrong item or if an item arrives damaged, we sincerely apologize. Please follow these steps:
- Email us within 3 days of delivery at info@shopfashionsavvy.com with your order details and photos of the item.
- Once approved, we will provide a prepaid return label for you to send the item back.
- A replacement item or store credit will be issued once we receive the return.
Shipping & Processing Time
- All return and exchange shipments must be sent to the address provided by our customer service team.
- Original shipping costs are non-refundable.
- Please allow 7-14 business days after we receive your returned item for processing.
For any questions regarding your order, shipping, or return status, contact us at:
📩 info@shopfashionsavvy.com